Welcome to Audrey Focus! Please read these Terms and Conditions carefully before using our website and placing an order. By accessing or using our services, you agree to be bound by these terms.
1. General
By accessing or using our website, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Products and Availability
Audrey Focus offers a carefully selected range of photography equipment. All product descriptions and availability are subject to change at any time without prior notice. We make every effort to display accurate product details, but we do not guarantee that all products will always be in stock or available.
3. Order Process
Orders can be placed via our website, and we only offer cash on delivery as the payment method. After submitting an order, you will receive a confirmation message with the details of your purchase. Please ensure all information provided, including delivery address and contact details, is accurate to avoid any issues with your order.
4. Payment Terms
We accept payments exclusively through cash on delivery. You are required to pay the full order amount in cash at the time of delivery.
5. Delivery
We strive to process and deliver your orders as quickly as possible. Delivery timelines may vary depending on your location. We will make every effort to ensure that your order arrives on time, but we are not responsible for any delays caused by circumstances beyond our control, including weather, shipping delays, or incorrect delivery information.
6. Returns and Refunds
At Audrey Focus, customer satisfaction is important to us. If you receive a defective or damaged product, please contact us within 7 days of receiving your order, and we will assist with the return or replacement. Please ensure that the product is unused, in its original packaging, and in the same condition as when it was delivered. Refunds are only provided for products deemed defective or damaged upon arrival.
7. Changes to Terms and Conditions
Audrey Focus reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and by continuing to use our website and services, you accept the updated terms.
If you have any questions regarding these Terms and Conditions, please contact us at [email protected].